BetMGM Online Casino Review
BetMGM Casino is the official online gambling platform of MGM Resorts International, one of the nation’s most recognized land-based casino operators.
The BetMGM Casino app offers roughly 5,000 legal online slots, numerous table game variations, and a comprehensive live dealer section. At the same time, BetMGM Casino enrolls all customers into MGM Rewards, where they can earn points redeemable for online bonuses, merchandise, and on-property perks at MGM Resorts properties.
There’s no question that BetMGM Casino has its strong points, but that doesn’t necessarily make it the best option for everyone. In the following BetMGM Casino review, we provide an objective analysis of how the platform compares to other gambling sites, where it’s strong, and where it needs to improve.
Pros:
- 4,500 + online slots
- Stable, responsive mobile app
- Confirmed $1M+ jackpot winners
- Many viable payment methods
Cons:
- High bonus wagering requirements
- BetMGM Rewards does not disclose exact earn rates
- Lackluster customer service
Overall Rating: 3.9
- Reputation and Licensing: 4.5
- Game Variety: 4
- Bonuses and Promotions: 3
- Deposits and Withdrawals: 4
- Software and Graphics: 4
BetMGM Online Casino Review
The pairing of MGM Resorts International and Entain (one of the world’s largest online gambling groups with more than 30,000 employees) comes with high expectations. For the most part, BetMGM Online Casino hits the mark.
The gaming selection covers a broad spectrum, ranging from slots and exclusive progressives to live dealer games and niche specialty games. BetMGM’s table games and video poker selection could be more varied, but the current lineup covers all the bases.
BetMGM Casino has completely overhauled its platform more than once, and the user experience has improved significantly every time. What was once an antiquated-looking and buggy app is now smooth and responsive, with a layout that is both aesthetically pleasing and easy to navigate.
Furthermore, all BetMGM iGaming verticals (online casino, sports, and poker) share a common wallet and rewards system, with BetMGM Sportsbook and Casino housed under the same app. BetMGM Casino is available on both desktop and Android/iOS powered mobile devices.
A robust cashier that offers players myriad deposit and withdrawal options rounds out BetMGM’s strengths.
Its weak points are far less numerous than its strengths, but they are significant. Rigid bonus clearing requirements and a customer service team that often frustrates more than it helps can easily overshadow BetMGM’s highlights if you don’t read the fine print or find yourself needing quick, competent help with a serious issue.
On the other hand, BetMGM Casino is legal and regulated, so there are no concerns about the fairness of its games, the protection of user information, or the protection of users’ funds.
BetMGM Bonuses for New Players
New BetMGM Casino customers qualify for a two-part welcome bonus when they register with the bonus code BUSABONUS.
First, you’ll receive a $25 instant registration bonus that you can use immediately on BetMGM Casino slots.
Next, you’ll receive a 100% match bonus worth up to $1,000 when you make a first deposit of at least $10.
Key Terms and Conditions
- Wagering Requirements: The $25 bonus carries a very player-friendly 1x playthrough, and the 100% deposit match bonus comes with a 15x playthrough.
- Time Limits: Players have three days to use the $25 bonus and 30 days to claim the Deposit Match after registration. Once activated, you must meet the wagering requirements within seven days for the $25 bonus and 14 days for the deposit bonus.
- Game Restrictions: Both bonuses are valid only for slots and jackpot slots; table games, video poker, and a specific list of high-RTP slots (e.g., Blood Suckers, Starmania) are excluded.
- Eligibility: Only new customers 21+ are eligible for this bonus.
- Withdrawal Rules: Players may not withdraw winnings from either bonus until they have met the wagering requirements and made at least one deposit.
How It Compares
The value of the BetMGM Casino bonus depends entirely on whether you’re content playing slots exclusively.
For slots players, BetMGM’s offer is highly competitive compared to other online casino bonuses due to the inclusion of the $25 no-deposit bonus. Most online casinos offer first deposit bonuses, but few provide immediate site credit just for signing up.
Furthermore, a mere 1x wagering requirement is nearly unheard of when it comes to no-deposit bonuses.
The deposit match portion of the BetMGM Casino bonus is just average compared to other welcome offers. The 15x wagering requirement is industry-standard. It’s more demanding than the 1x you’ll occasionally find elsewhere, but it’s also significantly more attainable than the obscene requirements sometimes seen at offshore casinos and second-tier US gambling sites.
The primary drawback is the strict restriction against table games. Competing operators like DraftKings Casino and FanDuel Casino occasionally offer “No Sweat” promos or bonuses that are compatible with table games like blackjack.
Signing Up at BetMGM Online Casino
Signing up for an account at BetMGM is a relatively stress-free process that should only take a few minutes of your time.
When registering, you’ll need to provide your:
- Full name
- Residential address
- Email address
- Date of birth
- Last four digits of your SSN
Federal law requires all licensed online casinos to verify every user’s identity, which involves cross-checking the personal information you provide against public and private databases. You’ll also likely need to upload a picture of your driver’s license or another government-issued photo ID.
Note: If you already have an account with BetMGM Sportsbook or BetMGM Poker, you do not need to register and complete identity verification again. Instead, you can log in to BetMGM Casino with your existing login credentials.
Other Registration Requirements
In order to register, you must:
- Be at least 21 years of age
- Not be a key casino employee or work for BetMGM
- Not be on your state’s casino self-exclusion list
- Be physically located in a state where BetMGM Casino is licensed (you do not need to be a resident; visitors may also play while in-state)
BetMGM Casino States: Where You Can Play
BetMGM Casino is legal, licensed, and available for players 21+ in the following states:
Michigan
New Jersey
Pennsylvania
West Virginia
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BetMGM Casino Deposits And Withdrawals
One of the key advantages of regulated online casinos over offshore operators is that depositing and withdrawing money is a swift, painless process. In the US online gambling market, legal operators provide a plethora of straightforward funding methods.
That said, even among regulated online casinos in the USA, BetMGM offers an unusually wide array of deposit methods.
BetMGM Casino Deposit Methods
- VIP Preferred: If you have a checking account, VIP Preferred is probably the best payment method for you. Simply provide a routing/checking account number tied to your name to get started. The main drawback here is that your weekly limit is shared across all VIP Preferred online gambling sites, typically starting at $500+ and rising as you earn trust.
- BetMGM Credit Cards and Debit: Credit card casino deposits are the ultimate in convenience, but players should be warned that this method boasts one of the lower success rates. However, the situation keeps improving, with banks like TD Bank now allowing online gambling transactions. Credit and debit card deposits typically have a $4,500 daily limit.
- BetMGM Play+ Card: Perfect for players who have their eCheck or credit card transactions denied, the Play+ deposit method serves as a prepaid card option that players can fund through ACH, credit/debit, and other options. The sign-up process is a little more intensive relative to most other depositing methods, but the good news is that players won’t need to wait until their physical card arrives in the mail to deposit at BetMGM. Once the card arrives in your mailbox, you can use it for ATM withdrawals, and it doubles as a prepaid Discover card.
- BetMGM PayPal Deposits: PayPal gambling deposits are fast and especially convenient for existing PayPal customers. When you choose PayPal, BetMGM will redirect you to a secure PayPal portal, where you will sign in and complete the payment (a $5,000 daily limit).
Other deposit methods include:
- Online Banking Transfer: Bank transfer gambling deposits are like VIP Preferred in that you’ll transfer funds directly through a bank account, but different in that you’ll do so through a secure banking portal. Note that you’ll need to have online bill pay enabled (not all banks offer it) to be eligible.
- Pay With Cash: Some players prefer to conduct cash-in-hand transactions, and Pay With Cash makes this possible. Simply generate a pay code on BetMGM and bring the barcode to any eligible 7-Eleven, CVS, or Family Dollar. The main downside here (besides having to travel) is the $500 maximum transaction limit.
- Cash at the Cage: In states where BetMGM Casino or Sportsbook operates, players can visit select MGM Resorts properties to fund their BetMGM accounts with cash at the casino cage.
- Skrill: Skrill is a third-party eWallet specifically designed for online gambling transactions. Critically, Skrill online casinos support higher transaction limits than players may find with other deposit methods.
All BetMGM Casino deposit methods support minimum deposits of $10, and most transactions process instantaneously, which means players can start mixing it up at the tables and slots mere seconds after depositing.
BetMGM Casino Withdrawals
When requesting their first withdrawal, players may have to provide a picture of a government-issued ID. In addition, for VIP Preferred, BetMGM will likely ask for a copy of a recent bank statement.
Note: In general, you must first use a method for depositing before it can be used for withdrawals, although this is not absolute.
Withdrawal methods include:
- VIP Preferred
- BetMGM Online Play+
- PayPal
- Skrill
- Check by Mail
In most cases, BetMGM will get your money to you in a matter of days, sometimes as quickly as one business day – the exception being Check by Mail, which will most certainly take over a week.
However, there are instances when the timeline stretches to 3-4 days. There have also been select cases where BetMGM has asked players to provide even more identification before processing their withdrawal requests. However, this is the exception rather than the norm.
BetMGM Casino Games Review
BetMGM Casino has significantly expanded its game library since launching, and it now ranks among the nation’s most prominent brands in terms of volume.
The current lineup consists of about 5,000 real-money casino games. Most of the game selection consists of slots, while the remainder is a mix of table games, video poker, live dealer games, and other niche products like virtual sports.
BetMGM Casino’s library includes games from most of the nation’s major game distributors, including NetEnt, NextGen, IGT, Play’n GO, and many more.
With so many games on offer, BetMGM Casino excels in variety and betting limits. Fortunately, the BetMGM Casino app organizes games into numerous categories and provides a search tool so players can find the exact types of games they want.
Furthermore, despite already boasting one of the most extensive game libraries in the nation, BetMGM Casino regularly introduces new games and features.
BetMGM Slots
Online slots are the bread-and-butter of BetMGM Casino’s game library, with just under 4,500 titles on offer. Dozens are BetMGM exclusives, which is refreshing, as many online casino lobbies are near-exact clones of one another.
In terms of quality, BetMGM’s product line runs the gamut from old-school to ultra-modern, with providers like NetEnt supplying a myriad of dazzling penny slots chock full of riveting bonus rounds. Top titles include SteamTower, Gorilla Go Wild, the screamingly popular progressive slot Divine Fortune, and, for you traditionalists, Black Diamond.
BetMGM does an admirable job of mimicking land-based casino floors, featuring games that visitors can find at many of its brick-and-mortar properties, like Zeus, Double Diamond, and Cleopatra.
Unique to BetMGM Casino and its sister sites (e.g., Borgata Casino) are linked progressives. BetMGM’s Big Series, which consists of 10 slots (including the exclusive MGM Grand Millions), often features a Mega Jackpot of over $3 million. Granted, these games are about as exciting to play as watching paint dry, with outdated graphics and pedestrian gameplay. But if you’re in it for the big bucks, this isn’t a bad place to start.
BetMGM Casino also features a smaller Cash Flash series of progressive slots that offer a much more realistic chance of hitting a jackpot.
BetMGM Live Dealer Casino
BetMGM Casino offers roughly 30 live dealer games by Evolution, each with multiple tables running at any given time based on demand.
Exact live dealer game counts vary slightly by state, but players can generally expect to find a mix of classic table categories such as:
- Blackjack: Classic, Infinite, Bet Stacker, Lightning, and Power variants
- Roulette: European, American, Red Door, Lightning, and Auto variants
- Casino Poker: Ultimate Texas Hold’Em, Casino Hold’Em, and Three Card Poker
- Other Classics: Baccarat, Craps, Sic Bo
BetMGM’s live dealer studio also features game show-style games like:
- Crazy Coin Flip
- Racetrack
- Crazy Time
- Dream Catcher
- Football Studio
- Stock Market
Betting limits accommodate a wide range of bankrolls, starting as low as 20¢ per round and scaling up to $10,000+ for high-roller VIP tables.
BetMGM Casino’s live dealer section is comparable to other prominent online casinos’ offerings in both scope and headline titles because the major players in the US market all lean heavily on Evolution’s catalog.
That said, BetMGM Casino differentiates itself from competitors like FanDuel and DraftKings in a few ways:
- “Live from Borgata” tables that allow online users to place bets alongside real players on Borgata’s actual casino floor
- Exclusive BetMGM-branded live dealer table games from Evolution
- Exclusive dealer games by Inspired Entertainment that combine digital online casino elements with green screen technology and live dealer footage to recreate the in-person experience at MGM Resorts properties like Luxor, Bellagio, and New York-New York
Standard BetMGM Table Games
BetMGM Casino has roughly 90 digital table games, spanning a wide range of casino staples like blackjack and roulette, new twists on traditional classics, and unique game types.
Most of BetMGM’s random number generator (RNG)-based table games are the product of prominent developers like NetEnt, IGT, Light & Wonder, and Playtech.
A significant portion of the catalog consists of first-person variants that mimic live dealer tables but with faster gameplay and shorter rounds. Titles like First Person Blackjack, First Person Roulette, First Person Lightning Roulette, and First Person Craps sit alongside house-branded options such as BetMGM Roulette Pro and Blackjack Pro.
Other Games
BetMGM offers a variety of niche casino games, including just about every Slingo variation presently on the market, online scratch-offs, and virtual sports, where players bet on simulated games of their choosing, be it horse races, cars, soccer, or motorcycles.
BetMGM Video Poker
BetMGM offers several full-pay (or near full-pay) single-line Game King video poker games, including Jacks or Better, Bonus Poker, Double Bonus, and Double Double Bonus. There are also three- and five-line Game King machines, but the payout tables on the games featured therein are a few shades short of optimal.
BetMGM also features a few niche online video poker games, including Destiny Poker, where apparently your “destiny” is to get a second lease on life when you are dealt four-to-a-flush and miss. Draw a blank and get a second chance to make a flush. Miss that, and players are whisked away to a bonus game where they can win up to 3,000 coins. It’s a neat concept, but the execution is lacking.
Rounding out the card-slinging games are a handful of single-line VP games by developer Spin Games, although these are difficult to recommend based on their substandard payout tables.
BetMGM Online Casino Software
Starting with the basics, BetMGM online casino is available as a non-downloadable browser-based platform on desktop and a mobile app on Android and iOS-powered devices. In states where online sports betting is legal, the online casino and sportsbook are accessible through a single app, and users can easily switch between the two.
As such, players should lean toward downloading the BetMGM Sportsbook app so they can have access to both. With the combined sports-casino app, players can bet on sports or play casino games with one login and a single app.
The software is snappy, with games that load quickly, minimal bugs, and a general aesthetic that isn’t too harsh on the eyes. There are some oddities, however. For instance:
- Clicking on the “Info” link of a game doesn’t really reveal any new info about the game.
- The withdrawal information and responsible gambling pages are buried way too deep in the menus for our taste. Furthermore, while BetMGM does provide a robust array of responsible gambling settings, players can’t limit themselves by gaming vertical.
These few negatives aside, players will be delighted to see far fewer software glitches and geolocation errors than when BetMGM Casino initially launched. Not to mention, the site’s account management features are significantly easier to explore, with the cashier, loyalty program info, and customer service portal never more than a click or two away.
BetMGM Casino Loyalty Rewards Program
BetMGM Rewards is the online extension of MGM Rewards, with crossover benefits between its land-based properties and BetMGM Casino.
That means customers can earn points online and redeem them in person (or vice versa), and moving up through VIP status tiers unlocks passive perks both online and in person.
The BetMGM Casino VIP program isn’t perfect, but overall, it provides significant value to players. See all the details, including its pros and cons, in our full review here:
Customer Service at BetMGM Online Casino
Without a doubt, the weakest aspect of BetMGM’s online casino operation is its customer service.
BetMGM Casino provides three contact methods:
- Live chat: Launch a live chat session 24/7 while logged in on the BetMGM Casino app or at BetMGM.com.
- Phone: Typically around the clock, but sometimes with reduced hours of 8 AM – 10 PM
- Email: Submit an email request form 24/7
BetMGM Casino’s help center is surprisingly comprehensive, one of the few knowledge bases in the US market that actually does answer most common (and quite a few uncommon) questions.
Communicating with an actual customer service agent, however, can be an exercise in persistence.
The primary issue is that the reps don’t seem to understand the product as well as they should, leading to exchanges that are often way longer than they need to be. There’s also a prevailing feeling that everything is your fault.
It’s not all bad, and the reps are equipped to handle the basics, such as bonus and cashiering questions, but the tough stuff usually has to be elevated to a higher authority, and even then, the answers aren’t always satisfactory.
Responsible Gambling at BetMGM Casino
BetMGM Casino includes the standard responsible gambling controls you expect from a major US-licensed operator.
You can set deposit limits, loss limits, and session limits inside your account. You can also take a time-out or cool-off period, which restricts play for the period you choose and can pause marketing messages during that break.
Additionally, BetMGM Casino has incorporated GameSense, a responsible gambling program initially developed by the British Columbia Lottery Corporation, into its platform.
However, like most other operators, BetMGM has also faced compliance issues. In January 2025, the Pennsylvania Gaming Control Board fined BetMGM $260,905 for 152 instances involving individuals on the state’s Interactive Self-Exclusion List being permitted to gamble.