BetRivers.com sportsbook and casino got its start under the SugarHouse banner after launching in New Jersey in 2016 and Pennsylvania in 2019. Parent company Rush Street Gaming has been involved in gambling since 2009 with brick-and-mortar casinos in Pennsylvania, New York and Illinois.
The switch from SugarHouse to Rivers Online occurred in 2019 after Rush Street Gaming officials told regulators in both states they planned to drop the SugarHouse name and organize everything under a single, recognizable brand: Rivers Casino.
Our BetRivers review will begin with a brief overview of key facts and then take a close look at the sports betting options followed by a review of the casino. Overall, BetRivers is a well-rounded gaming site with sports betting and poker all offered under one roof by a provider that is legal and licensed in the USA.
- Types of Gambling Offered: Sports betting, casino games, poker, live dealer games, keno and bingo
- Casino Software Provider: Rush Street Interactive
- Established: 2009
- Holds Mobile Betting Licenses in: Iowa, Indiana, Illinois, Michigan, New Jersey, Virginia, Pennsylvania and Colorado (online casino to launch in WV soon)
- Deposit methods: Credit card, debit card, PayPal, Online Banking/ACH, cash at the casino, online bill pay, PayNearMe, prepaid card.
- Payout methods: Prepaid card, check by mail, cash at the casino, PayPal and online banking / ACH
BetRivers Online Sports Betting
The Rivers Online sportsbook provides a competitive selection of sports and leagues to choose from on any given day. Your standard spread bets, moneylines and futures are all offered along with all manner of props and in-game wagers.
In addition to traditional wagers, Rivers Online has an early cashout feature called “Buy Out” that allows you to close out your wager earlier at a premium in order to cut your losses or lock in a win.
For example, imagine placing a bet on the Dodgers to win but they get off to a much rougher start than anticipated. With the buy out option, you might have the option to close out that wager early at a smaller loss. Exercising this option guarantees a loss, but it is a smaller loss than had you let the wager ride and the Dodgers lose.
Likewise, the early cash out option can be used to secure a win. Imagine placing a bet on the Rams and seeing them get off to a strong start against a team that was favored to win. At this point, you might decide to close the bet early and book a smaller win. Your win will be smaller than had you let the wager ride, but it eliminates any chance of the opponents making a comeback to crush your wager.
The odds you see posted at Rivers Online are provided by Kambi, which is a well-known business-to-business provider that is also used by the likes of DraftKings and 888. It should be noted, however, that Kambi gives clients free range to set the margins as they place. This is where Rivers Online has a leg up on the competition, as they tend to feature better pricing than other mobile sportsbooks.
As far as the interface goes, the Rivers Online platform leaves some to be desired from an aesthetic point of view. BetRivers.com does include all the needed features to browse and place wagers with confidence, but there is some room for improvement when it comes to design and styling.
On the other hand, BetRivers Sportsbook does very well where it counts with competitive odds, frequent promotions and multiple deposit options. Being able to deposit with a card or cash and then collect your winnings online or in-person is quite convenient.
BetRivers Bonuses and Promotions
Rivers Casino offers multiple types of promotions, including a welcome bonus matching your deposit and a loyalty rewards program. Their incentives stand up favorably against the competition in terms of variety and value.
Rivers Sportsbook Welcome Bonus
Rivers Online Sportsbook offers all new customers a 100% welcome bonus worth up to $250. If you use the code 250MATCH when making your first deposit, Rivers will match it with up to $250 extra.
The BetRivers bonus comes with a 1x rollover, which means you’ll need to place a total sum of wagers equal to the bonus amount in order to release the bonus funds for withdrawal. You have 30 days to clear as much of the bonus as possible.
Note: The new customer deposit bonus may only be claimed once per person across all Bet Rivers and SugarHouse websites.
The ongoing promotions for Rivers Online vary slightly based on your state of residence. No matter where you’re from, you’ll find ongoing rewards and a VIP program that awards additional benefits based on your wagering activity.
BetRivers New Jersey
BetRivers may come to New Jersey eventually but is not operational in the Garden State. However, parent company Rush Street gaming offers a nearly identical platform in New Jersey under the SugarHouse brand.
BetRivers launched for Michigan gamblers in early 2021 as an all-in-one casino and sportsbook. In Michigan, customers can claim the standard welcome bonus plus ongoing promos that change throughout the season, often tuned to popular betting events such as the Super Bowl.
The Pennsylvania edition also offers the iRush Rewards programs to its players, and a VIP program based on betting volume.
Like the New Jersey site, first level rewards members can access the bonus store, and the incentives and benefits increase with each level.
However, the Pennsylvania site does not offer a free bingo game like its New Jersey counterpart. With both sites, the incentives do not seriously increase in value until the player reaches the VIP level.
BetRivers Illinois offers a standard range of promotions, including a 100% up to $250 welcome bonus and access to the iRush Rewards program, VIP rewards for active customers and daily odds boosts.
BetRivers Colorado welcomes all new customers with a $100 deposit bonus plus a long-term VIP program that provides a multitude of additional benefits such as VIP customer service, faster withdrawals, luxury VIP gifts, exclusive promotions and much more.
With the in-play betting interface at Rivers Online, missing the opening play of the game no longer means you’ll be relegated to watching from the sidelines. The Rivers in-play betting platform takes wagers from the opening minutes to the final buzzer with odds that are adjusted in real time based on the flow of the game.
You’ll find the live betting section by visiting the sports betting area and selecting the “live right now” tab to see games that are in play right now or that will be going live shortly. BetRivers.com runs a full schedule that covers most major North American games along with a healthy variety of international sporting events.
Rivers Online live betting options include standard pre-game wagers that are updated in real time based on what’s happening on the field or court in addition to short-term, in-game props such as the first team to score two runs in an MLB game.
The sports offered at Rivers Online run the full gamut of US and international sports. The full range of sports and leagues covered includes:
|NBA||Super League||UFC / MMA||NFL|
|FIBA World Cup||Tennis||Champions Hockey||CFL|
|LNB PRO A||Soccer||IIHF||Arena Football|
|MLB||Formula 1||Golf||NCAA Baseball|
BetRivers Mobile App
The BetRivers mobile app provides all the same features and types of wagers found on the desktop version but with minor adjustments to make maximum use of limited screen real estate.
The Rivers Online website is mobile-friendly as well if you’re unable to download the mobile app for some reason (the App Store has been giving Rush Street Interactive a hard time recently for offering what is essentially the same app in multiple states). If you cannot download the app, just point your device’s browser to the mobile website and you’ll get the same experience.
Overall, the mobile website and app are both quite easy to navigate, and you can quickly switch between the sportsbook and the casino from the top of the page. App Store reviews for the app are split pretty evenly down the middle with the majority of reviews either being five stars or one star to give it an average rating of about 3/5.
The top complaints among critical reviews are bugs, crashing and “poor payouts.” We should note that licensed betting apps in the US are regulated by the same agencies that oversee in-person sportsbooks and casinos.
Mobile app screenshots
Rivers Online Casino Review
Important Note: BetRivers Pennsylvania has not yet launched online casino games. However, we have a very good idea of how the casino will look and function based on SugarHouse Casino in New Jersey, which is also run by Rush Street Gaming.
BetRivers Sportsbook follows the exact template first created by SugarHouse NJ, so we anticipate the casino following suit as well. Below, we will preview the casino based on our impressions of SugarHouse NJ under the assumption that BetRivers Online Casino will follow the same template. If anything changes, we will update this page with an updated review.
Rivers Online got its start with online gambling back in 2016 back when it operated under the SugarHouse banner. Since those early days, Rush Street Interactive has added games to the casino on a regular basis to bring the total to nearly 500 unique games on offer today.
The game variety here covers a full range of slots, table games, live dealer games, video poker, keno and much more. Betting limits range from as low as $0.01 at the low end to several hundred dollars at the high end. As far as game variety is concerned, “extensive” would be an accurate description.
Graphics and functionality are a mixed bag because Rush Street Interactive contracts with numerous independent game studio to provide a variety of games. Just a handful of the many game providers that have supplied games to Rivers Online include IGT, Konami, NetEnt, Bally, WMS, Rush games (proprietary) and Evolution Live among others.
BetRivers Casino Bonuses and Promotions
BetRivers Casino will most likely offer a welcome bonus for your first deposit followed by ongoing promotions designed to keep existing players happy. In our experience with SugarHouse NJ, Rush Street Gaming likes to maintain an active promotional schedule that includes a variety of reload bonuses and VIP rewards that change on a regular basis.
New Player Deposit Bonus
The Rivers Casino sitewide bonus is the most competitive new customer offer we have found to date with wagering requirements of just 1x on slots, video poker games, live dealer games and sports betting. Compare this to the average wagering requirements of 15x to 20x and it’s not even close; no other bonus comes anywhere near this one in terms of value.
This is the same bonus as the one offered to new sports betting customers: 100% up to $250 with the bonus code 250MATCH. Keep in mind this means you only get one welcome bonus at Rivers Online whether you play casino games or bet on sports; you cannot claim this offer once for sports betting and again for slots. It’s all one big bonus.
All bonus money must be played through one time within 30 days of receiving the bonus.
If you stick around for a while at Rivers Online, you can keep on cashing in with the iRush Rewards program. The program works on a simple premise with every wager you make earning points and those points propelling you through increasingly rewarding VIP levels.
You’ll start at the beginning where you have access to the bonus store in which reward points can be exchanged for additional bonuses. Once you make it to level two, you’ll receive invitations to play free bonus bingo. At level seven, the rewards become much more interesting with VIP managers, birthday gifts, promotional swag, all-inclusive trips, food comps, slot comps, suites and much more on offer.
Rivers Online Slots
If we were to pick one area in which Rivers Online Casino will most likely stand out among the competition it would be in slots. Its New Jersey sister site (SugarHouse) is a very slots-heavy gambling site with hundreds of traditional reel slots, video slots, Slingo games and more all provided by a variety of software providers including NetEnt, Everi, Barcest, Side City and many more.
The variety here will likely be a strong selling point with something for everyone no matter your taste. A good number of the games on offer here are exact replicas of games you would find on the floor at Rivers Casino Philadelphia alongside hundreds of online-only games.
The one big miss we’ve noticed at Rush Street operated gambling sites is a lack of progressive jackpot games. Divine Fortune is the only progressive slot available at SugarHouse NJ even after several years in operation. While any progressive jackpot game is nice to see, Rivers could stand to add some variety in this regard.
Live Dealer Casino Games
Rush Street Gaming is contracted with Evolution Live Gaming to bring live dealer tables to your desktop and mobile device. These tables employ actual human dealers who deal the cards and spin the roulette wheel, but with you interacting online by choosing your own bet sizes and wagers.
The live dealer games on offer over at SugarHouse include blackjack, baccarat, roulette, three card poker, ultimate Texas Holdem and lightning roulette. Each of these is open from 11 AM – 3 AM with the exception of live dealer roulette which is open 24/7. We will likely see a similar lineup at BetRivers as well.
Roulette also offers the lowest wagering limits at $0.10 per hand while all other games accept minimum wagers of $0.50 to $5.00 per hand depending on the game. Live dealer blackjack also offers bet-behind to an unlimited number of players, which allows you to get in on the action even if all seats are occupied.
Video Poker at Rivers Online
SugarHouse has a small collection of video poker games produced by IGT that are adequate but not particularly impressive in any regard. The selection is limited to Deuces Wild, Jacks or Better and a few variations of Bonus Poker that are all quite dated when it comes to graphics and overall presentation.
The collection will get you by if you get the occasional itch to try your hand at video poker, but casinos operated by Rush Street are probably not for you if video poker is your first love. Game limits start as low as $0.01 and there are 14 total video poker games to choose from over at SugarHouse in New Jersey – look for the same at BetRivers.
Video Bingo and Keno
Video bingo, keno and a variety of Slingo games will probably be offered as well with Spin Games and Brand Vision providing most of these game types. When it comes to video bingo and keno, these are not traditional games like you might find in person. Rather, they are combination games that include elements of bingo or keno and slots.
Ancient Thunder Keno offers the most traditional keno experience with 80 numbers and you picking anywhere from 1-10 spots for a chance to win up to 10,000 times your original wager. Where Ancient Thunder ventures off the beaten path is with a spinning wheel feature that randomly awards cumulative multipliers, extra hits and free games.
Rivers Casino screenshots
Note: These screenshots are from SugarHouse in NJ but they probably offer an accurate preview of BetRivers Casino. The only differences between BetRivers Sportsbook and SugarHouse are branding and logos, so we anticipate BetRivers Casino will also follow the template set by SugarHouse.
BetRivers Customer Support
Rivers Online customer support gets positive marks for offering multiple contact methods but falls a bit short in only being available from 9:30 AM to 2:00 AM daily rather than 24/7. Additionally, we noticed the actual support phone number seems to be purposely difficult to find.
You can reach support via:
- Email Support Request Form
- FAQ (Help Center)
- Live Chat
- Phone: (855) 752-9101
Deposit and Withdrawal Methods
Getting your money onto Rivers Online and back off again is made easy with a variety of deposit and withdrawal options on offer. Rivers Casino has done well when it comes to moving money to and from your gaming account.
- Online Banking/ACH
- Wire Transfer
- Prepaid Card
- Cash via PayNearMe (in person at participating convenience stores)
- Cash at Cage (in person)
The time it takes for your money to clear in your account varies based on the payment method that you use. Typically, you can use your deposit immediately after you place it, but your payment might not show on your credit card or checking account for several days. Your minimum and maximum deposit amounts vary based on what payment method you use.
Withdrawing from Rivers Online typically takes 24 hours or so, but the casino does warn it can take up to 72 hours for your deposit to be approved. The average length of time it takes from start to finish varies by deposit method as follows:
- Prepaid Card (Immediately available)
- Cash at Casino Cage (Immediately available)
- Online Banking/ACH (2 – 5 business days)
- PayPal (30 minutes)
- Check by Mail (10 – 14 business days)